Privacy Policy

At Jessa Dawn Concierge Services, your privacy is important to me. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website or book my services.

Information I Collect

Depending on the services you request, I may collect:

• Your name
  
• Email address
  
• Phone number
  
• Home or service address
  
• Billing information
  
• Appointment details
  
• Emergency contact information (when applicable)
  
• Pet care information (if applicable)
  
• Information you voluntarily provide through contact forms, bookings, or emails
  

Payment information is processed securely through Shopify and/or third-party payment providers. I do not store your credit card information.

How Your Information Is Used

Your information is used only to:

• Schedule and manage appointments
  
• Provide requested services
  
• Process payments
  
• Communicate regarding your bookings
  
• Send invoices or receipts
  
• Improve my services
  
• Respond to inquiries
  

I will never sell your personal information to third parties.

Marketing Communications

If you choose to subscribe to my mailing list, you may receive occasional updates, promotions, or business announcements.

You may unsubscribe at any time using the link included in my emails.

Sharing Information

Your information will only be shared when necessary to:

• Process payments
  
• Comply with legal obligations
  
• Protect my legal rights
  
• Coordinate services you have requested (such as with approved third-party vendors)
  

Data Security

Reasonable safeguards are used to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While every effort is made to maintain security, no online system can guarantee complete protection.

Confidentiality

Many concierge services involve access to private homes, personal schedules, confidential documents, or sensitive information.

Professional discretion and confidentiality are a core part of my business. Information shared during the course of providing services will remain confidential unless disclosure is required by law or authorized by you.

Cookies

This website may use cookies to improve your browsing experience and understand website traffic.

You may disable cookies through your browser settings if preferred.

Your Rights

You may request to:

• View the personal information I have about you
  
• Correct inaccurate information
  
• Request deletion of your information where legally permitted
  
• Withdraw consent for marketing communications
  

Changes to This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.

Contact

Jessa Dawn Concierge Services

Serving Beaumont, Edmonton & Surrounding Communities

📧 jessa.dawn.marie@gmail.com